I can’t thank Scott Cook enough for the great tune and amazing customer service.  Always helps, never seems bothered to help you understand anything about the process or the tune itself.  Only issue is… girlfriend isn’t happy, she says he made the car too fast! ????‍♂️  Is that even possible?  Just wish the weather didn’t turn to shit right after he got it done.  Haven’t been able to really enjoy it!

This was a great experience. Scott was always responsive with email and information. I had issues during the process and Scott was able to give suggestions and help with solutions. I would recommend Tapout to anyone! I was worried initially but Scott was so easy to work with it was comforting.

I have a 16 A8 ATS-V with intakes and downpipes, I was definitely expecting a power increase but good lord! Scott worked his magic and the car is a complete animal! 12/10 in every category! Car runs amazing and the powerband is unbelievable! Super nice guy enjoyed working with him and getting everything dialed in!

We just purchased our 2018 ATS-V a few months ago and another V owner recommended Scott to us for tuning.  We reached out to Scott and he has walked us through everything and made suggestions for the best route to go on a build.  He did all of this before we even bought the remote tune from Tapout.  Scott now has the base tune on the car waiting on us to do our mods and it is incredible.  He did all of the base tune and revisions while he was on vacation with his family.  Nowhere else do you get that in any industry, much less in the performance automotive industry.  Scott is phenomenal with this platform and hands down has the best customer service in the business.  Thank you Scott!!

Having owned my 2017 ATS-V Sedan for a couple of years, I had been hearing great things about Scott and is customer service for a while. I reached out to him with high expectations, based on that reputation, and he still managed to exceed them.

When I purchased my tune and spark plugs, Scott was on the road, on vacation, traveling thousands of mile cross-country with his family. He still took the time in the evenings to work with me on the various stages of my tuning process. We exchanged a couple dozen emails over the course of a week, as he walked me through every step of the process to turn my car into the beast it is now.

I mean it’s one thing for someone to work with you on their day off, he worked with me on 7 or 8 of his days off. Then, to top things off, he showed up at a track day near me, and proceeded to spend the whole day refining my tune and the tunes of half a dozen other racers, in between drag runs. So that’s another 12-hour workday he put in, on his day off, to help out his customers. There is no other way to describe it, incredible!